Suzuki Philippines Celebrates Top Aftersales Talent at 2025 National Skills Competition
Suzuki Philippines Incorporated’s Automobile Aftersales Department recently hosted the 2025 National Aftersales Skills Competition, bringing together the country’s finest dealership professionals to showcase their expertise in service, parts, and customer relations. The event, held at Suzuki Auto Sta. Rosa, gathered representatives from dealerships nationwide to compete in a series of practical and technical challenges, with the top five teams advancing to the final round.
(L-R: Rommel Cabanela - Automobile Service Department Head, Suzuki Philippines, Catherine Magtibay - General Manager, Finance and Admin Division, Suzuki Philippines, Helberto Bangcas Jr. – Service Technician, Suzuki Auto Matina, Felimon Sanchez - Service Manager, Suzuki Auto Matina, Ayessa Orbeta – Customer Relations Officer, Suzuki Auto Matina, Robin Vallescas – Service Advisor, Suzuki Auto Matina, Jan Oscar Mariano – Spare Parts Officer, Suzuki Auto Matina, Yuki Sato - After-Sales Service and Marine Division General Manager, Suzuki Philippines)
(L-R: Rommel Cabanela - Automobile Service Department Head, Suzuki Philippines, Catherine Magtibay - General Manager, Finance and Admin Division, Suzuki Philippines, Erwin Yiu – Aftersales Business Head - Suzuki Auto Taytay, Jessie Mojado – Spare Parts Officer - Suzuki Auto Taytay, Rodel Villanueva – Service Technician, Suzuki Auto Taytay, Isicle Ogatis – Service Advisor, Suzuki Auto Taytay, Kevin Aquino – Service Manager, Suzuki Auto Taytay, Rameses Rosario – Group Service Manager, Suzuki Auto Taytay, Merrie Rose San Juan – Customer Relations Officer, Suzuki Auto Taytay, Yukio Sato - After-Sales Service and Marine Division General Manager, Suzuki Philippines)
(L-R: Rommel Cabanela - Automobile Service Department Head, Suzuki Philippines, Catherine Magtibay - General Manager, Finance and Admin Division, Suzuki Philippines, Remie Villaflor – Service Advisor, Suzuki Auto Kalookan, Robelyne Mira – Spare Parts Officer, Suzuki Auto Kalookan - Sixto Aguila Jr. – Service Technician, Suzuki Auto Kalookan - Rangie Pangilinan – Customer Relations Officer, Suzuki Auto Kalookan - Rogelio Bueno - Assistant Vice President, Matrix Motor Corporation, Ruel Canilang - Service Manager, Suzuki Auto Kalookan, Yukio Sato - After-Sales Service and Marine Division General Manager, Suzuki Philippines)
The championship went to Suzuki Auto Matina, whose team demonstrated exceptional skill and teamwork. The winning team comprised Customer Relation Officer Ayessa L. Orbeta, Parts Supervisor Jan Oscar Edward Mariano, Service Advisor Robin Jan T. Vallescas, and Technician Helberto G. Bangcas, Jr. First runner-up honors were claimed by Suzuki Auto Taytay, represented by Customer Relation Officer Merie Rose San Juan, Leadman Rodel Villanueva, Parts Staff Jessie Majados, and Service Advisor Isiclet Ogatis. Suzuki Auto Kalookan rounded out the top three with Customer Relation Supervisor Rangie Pangilinan, Parts Specialist Robelyne Mira, Service Advisor Remie Villaflor, and Technician Sixto Aguila, Jr. Each awardee received a cash prize in recognition of their dedication and excellence.
Engr. Rommel Cabanela, Automobile Service Department Head, delivered an inspiring message emphasizing the deeper significance of the event. “This competition is more than a showcase of technical skill—it is a celebration of the dedication, professionalism, and Suzuki spirit that each of you carries. Every challenge you overcame today reflects our drive to uphold the highest standards of service quality,” he said. He added, “Your hard work strengthens the trust our customers place in the Suzuki brand. Events like this highlight our shared mission to create true customer delight and reinforce our commitment to being ‘By Your Side’ in every experience. I hope this inspires all of you to continue growing, collaborating, and pushing for excellence in your respective fields.”
Mr. Nonito Dayandante, Spare Parts Department Head, emphasized that the competition showcased not only the skills of technicians and service advisors but also the talents of customer care and spare parts personnel. He encouraged participants to innovate and problem-solve, stating, “Make your dealerships proud by carrying out the new slogan, with a commitment to be a dependable partner throughout a customer's life, adaptable to changing times and societal needs in the Automotive Industry. Let’s Go Suzuki!”\
For Mr. Yukio Sato, General Manager of After Sales Services and Marine Division, the event reflected the dedication and professionalism that drive Suzuki’s aftersales excellence. “Every challenge you face, every solution you find, and every customer you serve reflects our vision to deliver value-packed products and services that bring joy and satisfaction to people’s lives. Excellence is built every day through passion, teamwork, and the will to serve better than yesterday,” he remarked.
The 2025 National Aftersales Skills Competition highlighted the talents and dedication of Suzuki’s Aftersales professionals while reinforcing the brand’s commitment to service excellence, trust, and customer satisfaction across its nationwide dealership network.
